Terms of service
Terms and Conditions and Customer Information
I. General Terms and Conditions
§ 1 General provisions
(1) The following terms and conditions apply to contracts that you enter into with us as the provider (Amir Jean Guwaich) conclude via the website veloraclip.com/. Unless otherwise agreed, the inclusion of any of your own terms and conditions is objected to.
(2) A consumer within the meaning of the following regulations is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity. An entrepreneur is any natural or legal person or a partnership with legal capacity that, when entering into a legal transaction, acts in the exercise of their independent professional or commercial activity.
Section 2 Conclusion of the Contract
(1) The subject matter of the contract is the sale of goods .
(2) By placing the respective product on our website, we are already presenting you with a binding offer to conclude a contract via the online shopping cart system under the conditions specified in the item description.
(3) The contract is concluded via the online shopping cart system as follows:
The items you intend to purchase are placed in the "shopping cart". You can access the "shopping cart" at any time using the corresponding button in the navigation bar and make changes there.
After clicking the "Checkout" or "Proceed to checkout" button (or similar designation) and entering your personal details, as well as the payment and shipping terms, the order details will finally be displayed to you as an order overview.
If you choose a direct payment system (e.g., PayPal (Express/Plus/Checkout), Amazon Pay, Sofort) as your payment method, you will either be directed to the order overview page in our online shop or redirected to the website of the direct payment system provider.
If you are redirected to the respective instant payment system, make the appropriate selection or enter your details there. Finally, the order details will be displayed as an order overview on the website of the instant payment system provider or after you have been redirected back to our online shop.
Before submitting your order, you have the opportunity to review your details in the order summary again, make changes (also by using the "back" button of your internet browser), or cancel the order.
(4) The processing of the order and transmission of all information required in connection with the conclusion of the contract is carried out via email, partly in an automated manner. You must therefore ensure that the email address you have provided to us is correct, that the receipt of emails is technically guaranteed, and in particular, that it is not prevented by SPAM filters.
§ 3 Special agreements on offered payment methods
(1) Payment via "PayPal" / "PayPal Checkout"
If you select a payment method offered via "PayPal" / "PayPal Checkout", the payment transaction will be processed by the payment service provider PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The individual payment methods via "PayPal" are displayed to you under a correspondingly labeled button on our website as well as during the online ordering process. "PayPal" may use other payment services for payment processing; if special payment terms apply to this, you will be notified of these separately. Further information on "PayPal" can be found at https://www.paypal.com/de/webapps/mpp/ua/legalhub-full.
(2) Payment via Stripe
If you select a payment method offered via "Stripe", the payment transaction will be processed by the payment service provider Stripe Payments Europe Limited (1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland; "Stripe"). The individual payment methods via "Stripe" will be displayed to you under a correspondingly labeled button on our website as well as during the online ordering process. "Stripe" may use other payment services to process payments; if special payment terms apply in this regard, you will be notified of these separately. More detailed information about "Stripe" can be found at https://stripe.com/de.
(3) Payment via "Shopify Payments"
When selecting a payment method offered via "Shopify Payments", the Shopify Payments service of Shopify International Limited (2nd Floor Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland), payment processing is handled by the payment service provider Stripe Payments Europe, Ltd. (1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland; "Stripe"). The individual payment methods via Shopify Payments will be displayed to you under a correspondingly labeled button on our website as well as during the online checkout process. Stripe may use other payment services for payment processing; if special payment terms apply in this regard, you will be notified of these separately. Further information on Shopify Payments can be found at https://www.shopify.com/legal/terms-payments/de.
§ 4 Provision of Services for Vouchers (Voucher Terms and Conditions)
(1) Unless otherwise specified in the offer or on the voucher, we are the issuer of the voucher. Our name and address can be found in our contact details in the legal notice.
(2) Purchased vouchers entitle you to redeem the credit balance certified by the voucher within the validity period. Vouchers can only be redeemed in our online shop at veloraclip.com/ or, if specified, be redeemed at our local retail store. The service description and the redemption conditions described therein at the time of purchase of the voucher shall apply.
(3) The validity period of the voucher is 3 years from the date of purchase until the end of the calendar year, unless a different validity period is specified in the respective offer.
(4) The prerequisite for redeeming a voucher is the full payment of the purchase price for the voucher. The voucher must be redeemed during the electronic ordering process on our website by entering the voucher code into the designated input field. Subsequent offsetting is excluded. Any remaining balance remains on the voucher and can be used for future orders.
(5) Only one voucher can be redeemed per order.
(6) After the expiry of the cancellation period or the expiration of the consumer's right of cancellation, no refund or exchange will be issued. Cash payment or partial cash payment of voucher amounts is not possible. No interest will be paid on the voucher balance. If the statutory right of cancellation is exercised for goods or services paid for with the voucher, the voucher amount included in the purchase price will be credited exclusively as a voucher. Unless otherwise specified, the validity period of the credited voucher corresponds to the validity period of the voucher used for the order.
(7) Passing on or transferring the voucher is permitted.
§ 5 Right of Retention, retention of title
(1) You can only exercise a right of retention if the claims arise from the same contractual relationship.
(2) The goods remain our property until the purchase price has been paid in full.
(3) Sind Sie Unternehmer, gilt ergänzend Folgendes:
a) We retain ownership of the goods until all claims arising from the ongoing business relationship have been fully settled. Prior to the transfer of ownership of the reserved goods, pledging or assigning them as security is not permitted.
b) You may resell the goods in the ordinary course of business. In this case, you hereby assign to us all claims in the amount of the invoice total arising from the resale, and we accept this assignment. You remain authorized to collect the claim. However, in the event that you fail to properly meet your payment obligations, we reserve the right to collect the claim ourselves.
c) In the event of the combining or mixing of the reserved goods, we shall acquire co-ownership of the new item in the proportion of the invoice value of the reserved goods to the other processed items at the time of processing.
d) We undertake to release the securities to which we are entitled at your request to the extent that the realizable value of our securities exceeds the claim to be secured by more than 10%. The selection of the securities to be released shall be at our discretion.
§ 6 Warranty
(1) The statutory warranty rights apply.
(2) As a consumer, you are requested to check the goods immediately upon delivery for completeness, obvious defects, and transport damage, and to notify us and the carrier of any complaints as quickly as possible. If you fail to do so, this will have no effect on your statutory warranty claims.
(3) Insofar as a characteristic of the goods deviates from the objective requirements, the deviation shall only be deemed agreed if you were informed of the same by us prior to submitting the contractual declaration and the deviation was expressly and separately agreed between the contracting parties.
(4) If you are an entrepreneur, the following applies in deviation from the above warranty regulations:
a) Only our own specifications and the manufacturer's product description shall be deemed agreed as the quality of the goods, but not any other advertising, public promotions, or statements by the manufacturer.
b) In the event of defects, we shall, at our discretion, provide a warranty through rectification or replacement. If the rectification of defects fails, you may, at your discretion, demand a reduction in price or withdraw from the contract. The rectification of defects shall be deemed to have failed after an unsuccessful second attempt, unless something to the contrary arises in particular from the nature of the goods or the defect or other circumstances. In the case of rectification, we shall not be required to bear the increased costs arising from the transport of the goods to a place other than the place of performance, provided that such transport does not correspond to the intended use of the goods.
c) The warranty period is one year from delivery of the goods. This reduction of the warranty period does not apply:
- for culpably caused damages attributable to us resulting from injury to life, limb, or health, and for other damages caused intentionally or through gross negligence;
- insofar as we have fraudulently concealed the defect or have assumed a guarantee for the quality of the item;
- for items that have been used for a building structure in accordance with their customary use and have caused its defectiveness;
- for statutory rights of recourse that you have against us in connection with warranty rights.
§ 7 Choice of Law
(1) German law shall apply. For consumers, this choice of law shall only apply to the extent that the protection afforded by mandatory provisions of the law of the country of the consumer's habitual residence is not withdrawn (favourability principle).
(2) The provisions of the UN Convention on Contracts for the International Sale of Goods (CISG) shall expressly not apply.
II. Customer Information
1. Identity of the seller
Amir Jean Guwaich
Paulusstraße 9C
67547 Worms
Germany
Phone: +49302239950558
Email: webmaster@veloraclip.com
We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
2. Information on the Conclusion of the Contract
The technical steps leading to the conclusion of the contract, the conclusion of the contract itself, and the options for correction are carried out in accordance with the "Conclusion of the Contract" provisions of our General Terms and Conditions (Part I).
3. Contract Language, Saving of the Contract Text
3.1. The contract language is German .
3.2. The complete contract text is not stored by us. Before submitting the order via the online shopping cart system the contract data can be printed out using the browser's print function or saved electronically. After we receive your order, the order details, the legally required information for distance contracts, and the General Terms and Conditions will be sent to you again by email.
4. Essential characteristics of the goods or services
The essential characteristics of the goods and/or services can be found in the respective offer.
5. Prices and Payment Terms
5.1. The prices listed in the respective offers, as well as the shipping costs, represent total prices. They include all price components, including all applicable taxes.
5.2. The shipping costs incurred are not included in the purchase price. They can be accessed via a correspondingly labeled button on our website or in the respective offer, will be shown separately during the ordering process, and are to be additionally borne by you, unless free shipping has been promised.
5.3. If delivery is made to countries outside the European Union, additional costs may arise for which we are not responsible, such as customs duties, taxes, or money transfer fees (transfer or exchange rate fees charged by credit institutions), which are to be borne by you.
5.4. Any money transfer costs incurred (transfer or exchange rate fees charged by credit institutions) are to be borne by you in cases where the delivery is made to an EU member state, but the payment was initiated outside the European Union.
5.5. The payment methods available to you are displayed under a correspondingly labeled button on our website or in the respective offer.
5.6. Unless otherwise stated for the individual payment methods, payment claims arising from the concluded contract are due for immediate payment.
6. Delivery Terms
6.1. The delivery conditions, the delivery date, and any existing delivery restrictions can be found under a correspondingly labeled button on our website or in the respective offer.
6.2. If you are a consumer, it is legally regulated that the risk of accidental loss and accidental deterioration of the sold item during shipment only passes to you upon delivery of the goods to you, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or any other person designated to carry out the shipment.
If you are an entrepreneur, delivery and shipment are carried out at your own risk.
7. Statutory Liability for Defects
Liability for defects is governed by the "Warranty" provision in our General Terms and Conditions (Part I).
These Terms and Conditions and Customer Information have been prepared by the IT law specialists at the Händlerbund and are permanently checked for legal compliance. Händlerbund Management AG guarantees the legal security of the texts and is liable in the event of warning letters. You can find more information about this at: https://www.haendlerbund.de/en/services/legal-certainty/terms-and-conditions-service.
I. General Terms and Conditions
§ 1 General provisions
(1) The following terms and conditions apply to contracts that you enter into with us as the provider (Amir Jean Guwaich) conclude via the website veloraclip.com/. Unless otherwise agreed, the inclusion of any of your own terms and conditions is objected to.
(2) A consumer within the meaning of the following regulations is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity. An entrepreneur is any natural or legal person or a partnership with legal capacity that, when entering into a legal transaction, acts in the exercise of their independent professional or commercial activity.
Section 2 Conclusion of the Contract
(1) The subject matter of the contract is the sale of goods .
(2) By placing the respective product on our website, we are already presenting you with a binding offer to conclude a contract via the online shopping cart system under the conditions specified in the item description.
(3) The contract is concluded via the online shopping cart system as follows:
The items you intend to purchase are placed in the "shopping cart". You can access the "shopping cart" at any time using the corresponding button in the navigation bar and make changes there.
After clicking the "Checkout" or "Proceed to checkout" button (or similar designation) and entering your personal details, as well as the payment and shipping terms, the order details will finally be displayed to you as an order overview.
If you choose a direct payment system (e.g., PayPal (Express/Plus/Checkout), Amazon Pay, Sofort) as your payment method, you will either be directed to the order overview page in our online shop or redirected to the website of the direct payment system provider.
If you are redirected to the respective instant payment system, make the appropriate selection or enter your details there. Finally, the order details will be displayed as an order overview on the website of the instant payment system provider or after you have been redirected back to our online shop.
Before submitting your order, you have the opportunity to review your details in the order summary again, make changes (also by using the "back" button of your internet browser), or cancel the order.
By submitting the order via the corresponding button ("order with obligation to pay", "buy" / "buy now", "order subject to payment", "pay" / "pay now" or similar designation), you declare your legally binding acceptance of the offer, whereby the contract is concluded.
§ 3 Special agreements on offered payment methods
(1) Payment via "PayPal" / "PayPal Checkout"
If you select a payment method offered via "PayPal" / "PayPal Checkout", the payment transaction will be processed by the payment service provider PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The individual payment methods via "PayPal" are displayed to you under a correspondingly labeled button on our website as well as during the online ordering process. "PayPal" may use other payment services for payment processing; if special payment terms apply to this, you will be notified of these separately. Further information on "PayPal" can be found at https://www.paypal.com/de/webapps/mpp/ua/legalhub-full.
(2) Payment via Stripe
If you select a payment method offered via "Stripe", the payment transaction will be processed by the payment service provider Stripe Payments Europe Limited (1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland; "Stripe"). The individual payment methods via "Stripe" will be displayed to you under a correspondingly labeled button on our website as well as during the online ordering process. "Stripe" may use other payment services to process payments; if special payment terms apply in this regard, you will be notified of these separately. More detailed information about "Stripe" can be found at https://stripe.com/de.
(3) Payment via "Shopify Payments"
When selecting a payment method offered via "Shopify Payments", the Shopify Payments service of Shopify International Limited (2nd Floor Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland), payment processing is handled by the payment service provider Stripe Payments Europe, Ltd. (1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland; "Stripe"). The individual payment methods via Shopify Payments will be displayed to you under a correspondingly labeled button on our website as well as during the online checkout process. Stripe may use other payment services for payment processing; if special payment terms apply in this regard, you will be notified of these separately. Further information on Shopify Payments can be found at https://www.shopify.com/legal/terms-payments/de.
§ 4 Provision of Services for Vouchers (Voucher Terms and Conditions)
(1) Unless otherwise specified in the offer or on the voucher, we are the issuer of the voucher. Our name and address can be found in our contact details in the legal notice.
(2) Purchased vouchers entitle you to redeem the credit balance certified by the voucher within the validity period. Vouchers can only be redeemed in our online shop at veloraclip.com/ or, if specified, be redeemed at our local retail store. The service description and the redemption conditions described therein at the time of purchase of the voucher shall apply.
(3) The validity period of the voucher is 3 years from the date of purchase until the end of the calendar year, unless a different validity period is specified in the respective offer.
(4) The prerequisite for redeeming a voucher is the full payment of the purchase price for the voucher. The voucher must be redeemed during the electronic ordering process on our website by entering the voucher code into the designated input field. Subsequent offsetting is excluded. Any remaining balance remains on the voucher and can be used for future orders.
(5) Only one voucher can be redeemed per order.
(6) After the expiry of the cancellation period or the expiration of the consumer's right of cancellation, no refund or exchange will be issued. Cash payment or partial cash payment of voucher amounts is not possible. No interest will be paid on the voucher balance. If the statutory right of cancellation is exercised for goods or services paid for with the voucher, the voucher amount included in the purchase price will be credited exclusively as a voucher. Unless otherwise specified, the validity period of the credited voucher corresponds to the validity period of the voucher used for the order.
(7) Passing on or transferring the voucher is permitted.
§ 5 Right of Retention, retention of title
(1) You can only exercise a right of retention if the claims arise from the same contractual relationship.
(2) The goods remain our property until the purchase price has been paid in full.
(3) Sind Sie Unternehmer, gilt ergänzend Folgendes:
a) We retain ownership of the goods until all claims arising from the ongoing business relationship have been fully settled. Prior to the transfer of ownership of the reserved goods, pledging or assigning them as security is not permitted.
b) You may resell the goods in the ordinary course of business. In this case, you hereby assign to us all claims in the amount of the invoice total arising from the resale, and we accept this assignment. You remain authorized to collect the claim. However, in the event that you fail to properly meet your payment obligations, we reserve the right to collect the claim ourselves.
c) In the event of the combining or mixing of the reserved goods, we shall acquire co-ownership of the new item in the proportion of the invoice value of the reserved goods to the other processed items at the time of processing.
d) We undertake to release the securities to which we are entitled at your request to the extent that the realizable value of our securities exceeds the claim to be secured by more than 10%. The selection of the securities to be released shall be at our discretion.
§ 6 Warranty
(1) The statutory warranty rights apply.
(2) As a consumer, you are requested to check the goods immediately upon delivery for completeness, obvious defects, and transport damage, and to notify us and the carrier of any complaints as quickly as possible. If you fail to do so, this will have no effect on your statutory warranty claims.
(3) Insofar as a characteristic of the goods deviates from the objective requirements, the deviation shall only be deemed agreed if you were informed of the same by us prior to submitting the contractual declaration and the deviation was expressly and separately agreed between the contracting parties.
(4) If you are an entrepreneur, the following applies in deviation from the above warranty regulations:
a) Only our own specifications and the manufacturer's product description shall be deemed agreed as the quality of the goods, but not any other advertising, public promotions, or statements by the manufacturer.
b) In the event of defects, we shall, at our discretion, provide a warranty through rectification or replacement. If the rectification of defects fails, you may, at your discretion, demand a reduction in price or withdraw from the contract. The rectification of defects shall be deemed to have failed after an unsuccessful second attempt, unless something to the contrary arises in particular from the nature of the goods or the defect or other circumstances. In the case of rectification, we shall not be required to bear the increased costs arising from the transport of the goods to a place other than the place of performance, provided that such transport does not correspond to the intended use of the goods.
c) The warranty period is one year from delivery of the goods. This reduction of the warranty period does not apply:
- for culpably caused damages attributable to us resulting from injury to life, limb, or health, and for other damages caused intentionally or through gross negligence;
- insofar as we have fraudulently concealed the defect or have assumed a guarantee for the quality of the item;
- for items that have been used for a building structure in accordance with their customary use and have caused its defectiveness;
- for statutory rights of recourse that you have against us in connection with warranty rights.
§ 7 Choice of Law
(1) German law shall apply. For consumers, this choice of law shall only apply to the extent that the protection afforded by mandatory provisions of the law of the country of the consumer's habitual residence is not withdrawn (favourability principle).
(2) The provisions of the UN Convention on Contracts for the International Sale of Goods (CISG) shall expressly not apply.
II. Customer Information
1. Identity of the seller
Amir Jean Guwaich
Paulusstraße 9C
67547 Worms
Germany
Phone: +49302239950558
Email: webmaster@veloraclip.com
We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
2. Information on the Conclusion of the Contract
The technical steps leading to the conclusion of the contract, the conclusion of the contract itself, and the options for correction are carried out in accordance with the "Conclusion of the Contract" provisions of our General Terms and Conditions (Part I).
3. Contract Language, Saving of the Contract Text
3.1. The contract language is German .
3.2. The complete contract text is not stored by us. Before submitting the order via the online shopping cart system the contract data can be printed out using the browser's print function or saved electronically. After we receive your order, the order details, the legally required information for distance contracts, and the General Terms and Conditions will be sent to you again by email.
4. Essential characteristics of the goods or services
The essential characteristics of the goods and/or services can be found in the respective offer.
5. Prices and Payment Terms
5.1. The prices listed in the respective offers, as well as the shipping costs, represent total prices. They include all price components, including all applicable taxes.
5.2. The shipping costs incurred are not included in the purchase price. They can be accessed via a correspondingly labeled button on our website or in the respective offer, will be shown separately during the ordering process, and are to be additionally borne by you, unless free shipping has been promised.
5.3. If delivery is made to countries outside the European Union, additional costs may arise for which we are not responsible, such as customs duties, taxes, or money transfer fees (transfer or exchange rate fees charged by credit institutions), which are to be borne by you.
5.4. Any money transfer costs incurred (transfer or exchange rate fees charged by credit institutions) are to be borne by you in cases where the delivery is made to an EU member state, but the payment was initiated outside the European Union.
5.5. The payment methods available to you are displayed under a correspondingly labeled button on our website or in the respective offer.
5.6. Unless otherwise stated for the individual payment methods, payment claims arising from the concluded contract are due for immediate payment.
6. Delivery Terms
6.1. The delivery conditions, the delivery date, and any existing delivery restrictions can be found under a correspondingly labeled button on our website or in the respective offer.
6.2. If you are a consumer, it is legally regulated that the risk of accidental loss and accidental deterioration of the sold item during shipment only passes to you upon delivery of the goods to you, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or any other person designated to carry out the shipment.
If you are an entrepreneur, delivery and shipment are carried out at your own risk.
7. Statutory Liability for Defects
Liability for defects is governed by the "Warranty" provision in our General Terms and Conditions (Part I).
These Terms and Conditions and Customer Information have been prepared by the IT law specialists at the Händlerbund and are permanently checked for legal compliance. Händlerbund Management AG guarantees the legal security of the texts and is liable in the event of warning letters. You can find more information about this at: https://www.haendlerbund.de/en/services/legal-certainty/terms-and-conditions-service.