Refund policy
Right of withdrawal for the sale of goods
Right of withdrawal for consumers
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor attributable to their independent professional activity.)
Cancellation Policy
Right of withdrawal
You have the right to withdraw from this contract within one month without giving any reason.
The cancellation period is one month from the day,
- on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods, provided that you have ordered one or more goods as part of a single order and these are or will be delivered together;
- on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods, provided that you have ordered multiple goods as part of a single order and these are delivered separately;
- on which you or a third party named by you, who is not the carrier, have or has taken possession of the last partial shipment or the last piece, provided you have ordered goods that are delivered in multiple partial shipments or pieces;
(Amir Jean Guwaich, Paulusstraße 9C, 67547 Worms, Phone no.: 1, Email address: webmaster@veloraclip.com) by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not obligatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
Effects of cancellation
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which the notification of your cancellation of this contract is received by us. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.
We may withhold reimbursement until we have received the goods back, or until you have supplied evidence of having sent back the goods, whichever is the earliest.
You must return the goods without delay and in any event no later than 14 days from the day on which you inform us of the withdrawal from this contract, to us to return or hand over. The deadline is met if you send back the goods before the period of 14 days submit
You will bear the direct cost of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that was not necessary to check their condition, properties, and functionality.
Grounds for exclusion or expiry
The right of withdrawal does not apply to contracts
- for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer;
- for the delivery of goods that are liable to deteriorate rapidly or whose expiry date would be quickly exceeded;
- for the delivery of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract, but which can be delivered no earlier than 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the trader has no control;
- for the delivery of newspapers, periodicals, or magazines, with the exception of subscription contracts.
The right of withdrawal expires prematurely in the case of contracts
- for the delivery of sealed goods which are not suitable for return due to health protection or hygiene reasons, if their seal was removed after delivery;
- for the delivery of goods if, due to their nature, they have been inseparably mixed with other goods after delivery;
- for the delivery of audio or video recordings or computer software in a sealed package, if the seal has been removed after delivery.
Model withdrawal form
(If you wish to withdraw from the contract, please fill out this form and return it.)
- On Amir Jean Guwaich, Paulusstraße 9C, 67547 Worms, Email address: webmaster@veloraclip.com :
- I/ we (*) hereby revoke the contract concluded by me/ us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of consumer(s)
- Address of the consumer(s)
- Signature of consumer(s) (only if this form is notified on paper)
- Date
(*) Delete as appropriate.
Right of withdrawal for consumers
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor attributable to their independent professional activity.)
Cancellation Policy
Right of withdrawal
You have the right to withdraw from this contract within one month without giving any reason.
The cancellation period is one month from the day,
- on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods, provided that you have ordered one or more goods as part of a single order and these are or will be delivered together;
- on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods, provided that you have ordered multiple goods as part of a single order and these are delivered separately;
- on which you or a third party named by you, who is not the carrier, have or has taken possession of the last partial shipment or the last piece, provided you have ordered goods that are delivered in multiple partial shipments or pieces;
(Amir Jean Guwaich, Paulusstraße 9C, 67547 Worms, Phone no.: 1, Email address: webmaster@veloraclip.com) by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not obligatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
Effects of cancellation
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which the notification of your cancellation of this contract is received by us. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.
We may withhold reimbursement until we have received the goods back, or until you have supplied evidence of having sent back the goods, whichever is the earliest.
You must return the goods without delay and in any event no later than 14 days from the day on which you inform us of the withdrawal from this contract, to us to return or hand over. The deadline is met if you send back the goods before the period of 14 days submit
You will bear the direct cost of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that was not necessary to check their condition, properties, and functionality.
Grounds for exclusion or expiry
The right of withdrawal does not apply to contracts
- for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer;
- for the delivery of goods that are liable to deteriorate rapidly or whose expiry date would be quickly exceeded;
- for the delivery of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract, but which can be delivered no earlier than 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the trader has no control;
- for the delivery of newspapers, periodicals, or magazines, with the exception of subscription contracts.
The right of withdrawal expires prematurely in the case of contracts
- for the delivery of sealed goods which are not suitable for return due to health protection or hygiene reasons, if their seal was removed after delivery;
- for the delivery of goods if, due to their nature, they have been inseparably mixed with other goods after delivery;
- for the delivery of audio or video recordings or computer software in a sealed package, if the seal has been removed after delivery.
Model withdrawal form
(If you wish to withdraw from the contract, please fill out this form and return it.)
- On Amir Jean Guwaich, Paulusstraße 9C, 67547 Worms, Email address: webmaster@veloraclip.com :
- I/ we (*) hereby revoke the contract concluded by me/ us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of consumer(s)
- Address of the consumer(s)
- Signature of consumer(s) (only if this form is notified on paper)
- Date
(*) Delete as appropriate.